How Remarkable Customer Experiences Can Be Your Best Event Marketing

When you create a remarkable customer experience for attendees at your events, they become your best marketers. In this fun and engaging session, you will learn why there's no such thing as an "offline" experience anymore, simple ways that companies can improve customer experience at events to create raving fans, and why your customers crave 1-to-1 engagement - especially in social media. Filled with tons of real-life examples, this webinar will leave you inspired to make 2019 the year of remarkable customer experiences.
Key Takeaways: 
  • How and why offline experiences come online
  • Why every part of the experience matters - from posted signage to customer care
  • Why word-of-mouth marketing is more powerful than any other kind

Presented by: 

Dan GingissDan Gingiss, Vice President, Content Marketing at Persado

Dan's 20-year career has consistently focused on delighting customers, spanning multiple disciplines including Social Media, Customer Service, Marketing, and Digital Customer Experience. Dan is the author of the book, Winning at Social Customer Care: How Top Brands Create Engaging Experiences on Social Media. He also co-hosts the Experience This! podcast, a weekly look at what’s working – and not working! – in the world of customer experience.